Contact us
Use details below to contact us for help finding data, completing a Stats NZ survey, locating our offices, or with questions or feedback.
Survey help
Phone
Freephone from within New Zealand: 0800 809 464
Phone from outside New Zealand: +64 4 931 4600 (ext. 1)
We will record all calls to the phone number above for quality and training purposes.
Postal address
Stats NZ
Private Bag 92003
Auckland 1142
Get help locating data or information on our website
Live chat
We can help you find information on our website or to use our online tools.
Help is available on our live website chat from 9.00am–4.30pm, Monday to Friday, excluding public holidays. Select the chat icon at the bottom right of your browser window or click the link below.
Online form
Use our online contact form
Phone
Phone us between 10.00am–3.00pm Monday to Friday, excluding public holidays.
Freephone: 0508 525 525 (NZ only)
Call from outside New Zealand: +64 4 931 4600 (ext. 2)
Feedback, suggestions, and complaints
Stats NZ values your feedback and suggestions and the opportunity to improve our products, services and operations. We seek to respond to your concerns and resolve any issues in a fair and timely manner. You can share your feedback, suggestions and complaints through the following channels.
For general issues: info@stats.govt.nz
To raise a concern or complaint about a survey: complaints@stats.govt.nz
Using the NZ Relay Service
If you are Deaf, hard of hearing, Deafblind, or have a speech communication difficulty, you can contact us using the free New Zealand Relay Service.
Find out more about this service at the New Zealand Relay website
Official Information Act (OIA) requests
You can request government information (official information) and expect it to be made available unless there is a good reason to withhold it. Official Information Act (OIA) requests provides more information.
Careers
Find our current vacancies and information about working at Stats NZ.
Careers at Stats NZ
Stats NZ offices
Stats NZ has offices in Wellington, Auckland, and Christchurch.
Wellington – head office
Address
8 Willis Street
PO Box 2922
Wellington 6011
Auckland office
Address
Level 13, 191 Queen Street
Private Bag 92003
Auckland 1142
Christchurch office
Address
BNZ Centre
Level 1, 120 Hereford Street
Private Bag 4741
Christchurch 8011
Website feedback
Send any feedback about this website to communications@stats.govt.nz
Page updated 31 July 2025
